top of page
FAQ
-
Why work with a travel advisor?We love this question. When booking your trip through Salt you’ll benefit from the partnerships we have with more than 4,500 hotels and travel providers around the world, including the Virtuoso consortia, Four Seasons and Rosewood. Say hello to room upgrades, complimentary breakfasts, resort and spa credits and more. And last but definitely not least, you’ll get all of this for the best available rate you’d find on the Internet. But working with an advisor goes well beyond that. We put serious time and airline mileage into visiting these properties in person so we can give you the up-to-date intel on your destination. We also maintain close relationships with hotel management so you’re treated like the VIP you are from the moment you arrive.
-
What services does Salt Travel offer?Here at Salt Travel we provide personalized planning for travel, small meetings and events, and retreats. Our offerings include itinerary planning, accommodations and/or vendor bookings, travel insurance, and other special experiences tailored to your preferences.
-
How do I start planning with Salt?Simply visit our site and fill out the travel inquiry form with your preferences and details. We will then get in touch with you to further discuss your plans.
-
Is Salt Travel suitable for group travel?Absolutely! We cater to all types of travelers, including solo adventurers, couples, families, business teams, and more! We can customize your travel plans to suit the needs and preferences of your group.
-
How does the process work?Travel Planning Process: 1. Initial Inquiry: Get in Touch: Start by filling out our travel form on the website or sending us an email with your travel ideas. Whether you're dreaming of a beach vacation, a cultural exploration, or need to organize a corporate retreat, we're here to listen and start the planning process. 2. Consultation: Personal Consultation: We'll schedule a call or a meeting to discuss your travel preferences, needs, and budget in detail. This step helps us understand exactly what you're looking for in your trip or event. 3. Custom Proposal: Tailored Itinerary: Based on our consultation, we'll craft a personalized travel proposal for you. This includes suggested destinations, accommodations, activities, and an estimated budget. 4. Booking and Confirmation: Securing the Details: Once you're happy with the itinerary, we'll proceed with booking all components of your trip, including hotels, tours, and any special requests. We'll keep you informed at every step and provide all necessary confirmations. 5. Pre-Departure: Final Touches: As your departure date approaches, we'll be in touch with any last-minute details and provide a comprehensive travel packet. This includes your final itinerary, tickets, booking confirmations, and useful tips for your destination. 6. Support During Your Trip: Peace of Mind: While you're traveling, we're just a call or email away. Should you need any assistance, have questions, or want to make changes, we're here to ensure everything goes smoothly. 7. Welcome Back: Feedback and Follow-Up: After your trip, we'll reach out to hear about your experience. Your feedback is invaluable for us to continue improving our services and making every travel experience better than the last. Conclusion: Our goal is to make your travel planning process as seamless and enjoyable as possible, ensuring that your trip not only meets but exceeds your expectations. Ready to start planning your next adventure? Get in touch with us today!
-
How far in advance should I book my trip?We recommend booking as early as possible, especially for peak travel seasons, to ensure the best availability and rates. Generally, booking 3-6 months in advance is a good rule of thumb.
-
Can Salt Travel help with last-minute travel plans?Yes, we can assist with last-minute travel arrangements, though we do charge a last-minute booking fee and your options may be more limited. Contact us as soon as possible, and we'll do our best to accommodate your needs.
-
What happens if I need to cancel or change my booking?Cancellation and change policies vary depending on the service provided. We'll provide you with all the necessary information before you book. In case of changes or cancellations, please contact us as soon as possible for assistance.
-
Does Salt offer travel insurance?Yes, we highly recommend purchasing travel insurance for peace of mind. We can guide you through the options and help you select a policy that suits your needs.
-
How does Salt Travel ensure my travel safety?Your safety is our top priority. We stay updated with global travel advisories and only work with reputable service providers. We're also available to assist you 24/7 during your trip should any concerns arise.
-
Can Salt Travel accommodate special requests, such as dietary restrictions or accessibility needs?Yes, we strive to meet all our clients' needs. Please inform us of any special requests or requirements when planning your trip, and we will do our utmost to accommodate them.
-
Does Salt Travel offer experiences beyond typical tourist attractions?Definitely! We pride ourselves on creating unique, personalized travel experiences, meetings, and events! Whether you're interested in local cooking classes, private tours, or off-the-beaten-path adventures, we can arrange it.
bottom of page